RETURNS AND REFUNDS
The Customer could return, for any reason, the product purchased within 30 (thirty) days from the date of delivery.
The Customer may return the product:
-to replace it with another product of the same model but different in size and/or color, with another item but of the same prize;
-to obtain a refund of the amount paid, excluding any shipping costs incurred at the time of purchase.
Conditions to be met
The Customer must ensure that the products to return are in the same conditions as received: including original labels and all eventually tags attached to, not used, not damaged or washed.
If one or more contditions won’t met, Think Pink Customer Service reserves the right to charge part or whole value of the goods returned by the Customer, which will be deducted from the refund.
Integrity of the goods is an essential condition for returning the purchased items.
Return the product
The Customer must notify to Think Pink Customer Service the decision to return the goods filling the form online, or sending an e-mail to firstname.lastname@example.org nor calling to 0376/639889 (mon-fri 09.00-18.00).
Then, the Customer will receive a confirmation and authorization e-mail, including all the necessary instructions to return the product. The Customer must print the authorization e-mail and insert in the package along with items to be returned.
The return shipping costs, including eventually duty taxes, and the choose of the courier, are charged to the Customer;
our Customer Service does not provide the return label.
The product must be returned to:
MAN SOCKS ITALIA SRL
VIA MAZZINI 105
46043 CASTIGLIONE DELLE STIVIERE (MN)
As soon as our Customer Service and Quality Control Service will receive the item and check their integrity, the Customer will receive an e-mail to confirm the return.
Within 14 (fourteen) days from the receiving, the Customer will be refund the amount spent for the purchase, excluding any shipping costs.
Refunds are made using the same payment methods chosen by the Customer at the time of purchase.